PRIVACY POLICY

This Privacy Policy explains how Rubiiskin ("we", "us", or "our") collects, uses, and handles your personal information when you visit our website, use our services, make a purchase, or get in touch with us at team@rubiiskin.com

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect updates to our practices or legal requirements. Any changes will be published on this page with a new "Last updated" date.

Personal Information We Collect

Depending on how you interact with us, we may collect the following:

Contact details such as your name, email address, phone number and postal address
Order information including billing and shipping details and payment confirmation
Account credentials such as your username and password
Shopping behaviour including products you have viewed, saved or added to your cart
Customer support communications and enquiries

We also collect technical usage data including your IP address, browser type, device information and on-site behaviour through cookies and similar tracking technologies.

How We Use Your Information

Process and fulfil your orders
Manage your account and provide customer support
Send communications relating to purchases, updates and promotions
Improve and optimise our website and services
Detect and prevent fraud and maintain security
Meet our legal and compliance obligations

Cookies

We use cookies and similar technologies to improve your browsing experience, monitor site performance and deliver relevant advertising. You can adjust your cookie preferences through your browser settings, though disabling cookies may affect certain site functionality.

For details on Shopify-related cookies, visit: https://www.shopify.com/legal/cookies

How We Share Your Information

We may share your information with:

Service providers including payment processors, fulfilment partners and analytics platforms
Marketing and advertising partners
Relevant authorities where required by law
Business partners in connection with legitimate commercial transactions

We do not use sensitive personal information to draw inferences or make assumptions about you.

User-Generated Content

Any reviews or public content you choose to submit may be visible to other users. Rubiiskin is not responsible for how third parties interact with or use publicly available content.

Children's Privacy

Our Services are not directed at anyone under the age of 16. We do not knowingly collect personal information from children.

Security and Retention

We take reasonable steps to protect your personal information from unauthorised access or disclosure. That said, no method of internet transmission is entirely secure. We retain your information only for as long as necessary to deliver our Services and fulfil our legal obligations.

Your Rights

Depending on where you are located, you may have the right to access, correct, delete or restrict how we use your personal information. To make a request, please contact us at team@rubiiskin.com